How Fergus helped Waterford Plumbing improve cash flow & relieve mental load

Running a trades business isn’t just about doing great work, it’s about keeping up with quotes, chasing payments, managing the team, and staying organised. For Waterford Plumbing, a Sydney-based family business run by Josh Hardy and his son Jack, the pressure of juggling it all was starting to take a toll.

That’s when they turned to Fergus. What started as a way to streamline admin quickly turned into a game-changer for their business, especially when it came to cash flow and peace of mind.

Faster invoicing, better cash flow

Before Fergus, invoicing was one of those things that often got pushed to the weekend, or worse, delayed altogether. But late invoicing means late payments, and that creates a knock-on effect with cash flow. Now, with Fergus, Josh can create and send invoices on the spot, even from site or the airport. The result? They’re getting paid faster and have better visibility over what’s been sent, what’s overdue, and what’s been paid.

“With Fergus I can get invoices out faster, and that’s good, because cash flow is everything” – Josh Hardy, Waterford Plumbing

Less mental load, more free time

It’s not just the bank balance that’s healthier. With jobs, schedules, and communication centralised in Fergus, the day-to-day stress of running the business has eased up significantly. Job statuses are clear. Everyone knows where they need to be. And there’s less scrambling to track down lost paperwork or forgotten tasks.

For Waterford Plumbing, Fergus didn’t just improve admin — it brought more freedom and clarity to their work and life.

As Josh puts it: “On weekends, I feel like there’s less weight on me. I feel so much freer.”

That’s the kind of impact we love to see, less time worrying about the books, and more time to enjoy the work (and the weekend).

Ready to take the pressure off?

If you’re feeling the weight of running your trade business, and your weekends are disappearing into admin, it might be time to give Fergus a go. Because better systems don’t just boost your bottom line.

They give you back your headspace, too.

Get your free trial today!

W: https://get.fergus.com/campaign/running-your-trades-business-tradiewives